FAQ
Faq’s
As the name of our website suggests, we are one of the leading sellers of horse saddles in the United States. Besides saddles, we also focus on bridles and harnesses, which are the key equipment in horse riding. Here, we have a variety of English and Western saddles that you can look through in the "shop" menu.
Horse saddle shop is a hub from where you can get equipment for various horse riding disciplines. Our work process includes posting the latest saddles (English & Western) designs, bridles, harnesses, reins, and other relatable items. Further, we ensure that our products' prices are genuine with the best quality of leather and synthetic products. Henceforth, you may purchase any item depending upon your requirement.
It's pretty easy to place an order on our website as we do not want our customers to fiddle around on the site for much longer. We know how precious time is, and for the same reason, it will take only 5 to 10 minutes to select your desired products and place the order. Likewise, if you need any help, you can indeed talk to our representative and get your order placed.
After placing the order successfully, you'll get a confirmation mail from our team. Usually, it takes 3 to 5 working days to deliver the parcel from the order's date. Sometimes, the order may reach early or a bit late depending upon the availability of the product or other factors.
Though we take several measures in delivering the goods that are best in our knowledge yet at times, there can be some faults in delivering the parcel. Therefore, it is the customer's responsibility to inform about the same within time. Further, the return and exchange process will start as soon as we receive the complaint from the user's end.
When you place an order on our website, you also get a tracking ID in order to keep track of your parcel. You simply have to insert the tracking ID on usps.com and check the actual status of the parcel.
Due to high customer demand, we are working tirelessly to provide as many products as possible. Right now, we are delivering our products only to the customers living in the United States. More so, we may expand our boundaries in the future.
Our services include easy transportation and delivery of goods with an easy mode of payment. Likewise, our customers will be able to make the payment with the help of – PayPal, Credit Cards (Visa, Master Card, and American Express), Venmo, CashApp, and Zelle.
If, due to any reason, you do not feel like continuing with the purchase of goods from our site, feel free to contact our representative and get your order canceled. Also, it's important to note that you may not be able to cancel the order once it goes for the shipping process.
No, we certainly do not provide our services for saddling fitting and other relatable work. We only sell these products, and if there's any confusion, you can talk to our representative for the same.
